This guide is published in good faith that information given is believed to be correct. It is given without warranty or engagement.


Solution Graphics

 

Common Problems

FAULT

CAUSE

REMEDY

Cloudy, dirty green coloured water

Algal growth due to inadequate chlorination or failure to superchlorinate regularly.

Filter and vacuum out the solids. Check and correct pH and TA. Run the filter continuously and backwash when necessary. Clarify water with Altraswim Pool Clarifier

Cloudy, dirty water

Blocked/ineffective filter or poor circulation or inadequate chlorination

Check filter and rectify if necessary. Superchlorinate and maintain recommended free chlorine residual. Clarify with Altraswim Pool Clarifier

Cloudy clean water

A high pH value. Total Alkalinity or Calcium Hardness level

Check and correct accordingly. For pH or TA use Altraswim pH reducer and clear water with Altraswim Pool Clarifier

Coloured (green) clear water

Suspended algae. Lack of algicide.

 

Ineffective filteration

Superchlorinate using Altraswim Sodium Hypochlorite*  or Altraswim Calcium Hypochlorite (Granular Shock Chlorine).

Check filter and clean
*Call for further information

Algal growth

Insufficient chlorination or lack of algicide

Brush to remove clinging algae then super chlorinate as above

pH difficult to adjust

Buffering action caused by too high Total Alkalinity

Test TA and adjust using Altraswim pH reducer

pH erratic

Lack of buffering action due to low Total Alkalinity

Test TA and adjust using Altraswim pH Increaser

Eye & skin irritation, corrosion of pool and fittings, reduced chlorine residual

pH too low

Adjust using Altraswim pH Increaser

Scale formation, water becomes cloudy. Filter is less effective

pH too high

Adjust using Altraswim pH Reducer

Difficulty in maintaining chlorine residual

In outdoor pools this could result from the use of unstabilised forms of chlorine (such as Sodium or Calcium Hypochlorite)

 

Build up of pollution from bathers, arising from insufficient chlorination,lack of superchlorination or excessive bather load 

Stabilise water using stabilised form of chlorine such as Altraswim Stabilsied Chlorine Granules or Altraswim Chlorine Tablets

 

Superchlorinate using Altraswim Sodium Hypochlorite  

Corrosion of pool fittings

Low pH

Check pH and add Altraswim pH Increaser

Coloured (blue or brown) clear water

A small amount of metallic impurities in the water supply

Use a sequestrant agent and use Altraswim Pool Clarifer to clear water

Scaling

High pH, TA or Calcium Hardness

Check and rectify